For Providers
Important Information and resources for Stanford Health Care Alliance network providers
Provider Operations Guide
Recently updated for 2025 SHC Alliance’s detailed administration guide and office manual for all SHC Alliance employer groups. Includes information on how to submit claims, obtain referrals, contact info, and other important plan information.
Aetna National Precertification List
The SHC Alliance plans for Stanford utilize the Aetna National Precertification List (“Aetna NPL”). The current Aetna NPL can be located at the following link, and is routinely updated on a quarterly basis:
Providers can submit authorizations for Stanford members to SHC Alliance through the Aetna Provider Portal or by calling Aetna Provider Services
at 1-888-632-3862.
For additional information, please contact the SHC Alliance Network Team at shcanetwork@stanfordhealthcare.org.