Stanford University Faculty & Staff: Important changes to your 2020 plan

Questions? Call member care services at 855-345-7422

Summary of Changes


Do I need to select a primary care physician (PCP)?
Can I change my PCP?
Why is Stanford Health Care Alliance requiring a PCP?
Can I self-refer to specialists?
If I don’t have a personal doctor, how should I select one?
Are there other hospitals in the plan besides Stanford Hospital, Lucile Packard Children’s Hospital Stanford, or Stanford Health Care – ValleyCare?
Stanford Health Care Alliance tried the PCP model years ago. What has changed since then?
What are the benefits of having an established PCP?
Is Stanford Health Care Alliance the only plan that requires a PCP?

Have Questions or Need Help?

Our Member Care Services can help:

  • Find a doctor, clinic, urgent care center or hospital
  • Answer questions about the plan and how it works

1-855-345-SHCA (7422)  (Monday - Friday   6:30 a.m. - 7 p.m.)

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